The EnBW Annual Report identifies its key performance indicators (KPIs) and discusses the interaction of these measures in the context of its strategy and stakeholder interactions. The inclusion of customer satisfaction measures and employee commitment figures alongside financial metrics such as Adjusted EBITDA demonstrates that EnBW is committed to measuring performance across all capitals (and…
Archives
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Performance
RSA’s operational review provides details on the company’s performance across the regions in which they operate. Each performance review includes a clear description of the market, a pie chart breaking down the relative size of each product line in the region, and statistics highlighting performance against two of the Group’s Key Performance Indicators (KPIs). Each…
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Performance
RSA’s operational review provides details on the company’s performance across the regions in which they operate. Each performance review includes a clear description of the market, a pie chart breaking down the relative size of each product line in the region, and statistics highlighting performance against two of the Group’s Key Performance Indicators (KPIs). Each…
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Performance
HM Revenue & Customs (HMRC) measures its three strategic objectives of ‘maximising revenue’, ‘improving customer services’, and ‘reducing costs’ with a number of KPIs. For each strategic objective, the organization provides an overview of achievements, with key figures, year-on-year comparable data and future targets. In doing so, the report effectively connects strategy to performance, while…
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Performance
Votorantim provides a concise and connected report on progress against the company’s material issues. Each material issue, along with the associated commitments, are outlined and presented alongside a summary of the company’s accomplishments during the past year. The company also uses a color-coded ‘traffic light’ symbol to indicate the extent to which the commitment was…
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Performance
Omron’s report emphasizes the management’s focus on capital efficiency, using indicators such as Return On Invested Capital (ROIC) and Return On Equity (ROE). The report explains fully why those indicators are used for evaluating each business division in order to capture performance, regardless of its characteristic and scale. The report introduces Omron’s approach to monitoring…
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Performance
Tullow Oil presents a highly transparent and concise performance section which details how the company's key performance indicators are used to help measure strategic progress. Using the business model and strategy icon, each key performance indicator is clearly connected to the company strategy. Interestingly, Tullow Oil key performance indicators have altered from the previous year and this is…
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Performance
The report introduces a factual narrative on how the company promotes innovation and shares knowledge internally and externally. This focus illustrates the company’s continuous efforts and adds credibility to the importance placed on intellectual capital within the company strategy, where it is cited as important to the expansion of reserve bases. Furthermore, on page 85,…
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Performance
The ‘Our Performance’ section of the report identifies three growth drivers that support re-investment and shareholder return. Each is accompanied by an update on progress against strategy and a list of relevant key performance indicators. The strategic elements are then explored further, with performance statements supported by case studies and data to substantiate progress made….
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Performance
Within The Crown Estate’s first Integrated Report a connected and comprehensive insight into the company’s material issues and performance is provided. The approach taken by The Crown Estate to determine the material issues is discussed, providing the reader with a clear sense of the criteria which has been used. Each of the 14 material issues are subsequently…