• Connectivity of information
• Strategic focus and future orientation

Key observations:

The CEO's statement of American Electric Power (AEP) is strategically focused with a thorough review of the company's strategic priorities, the rationale for the priorities and the progress which has been made against these priorities. This is followed by a review which states that the operating environment is causing a fundamental change to the company's business model and the benefits that this will bring to the company's stakeholders. Finally, AEP states, that 'we believe sustainability is a key business strategy and opportunity' and that incorporating sustainability will enhance the company's ability to deliver.