· Organizational overview and external environment
- Connectivity of information
National Australia Bank presents their third Integrated Annual Review with an insightful introduction which sets the scene by stating ‘this review provides you with information on the opportunities and challenges in our operating environment, our strategy and our performance. It’s about giving you the big picture, beyond just the numbers, and it’s a chance for you to hear directly from our Chairman and Group CEO.’
The company outlines how the business has engaged with stakeholders – both formally and informally – to ensure that the Report is focused on the issues that matter most. Additionally there is a clear rationale for Corporate Responsibility on page 2 which explains that when the business ‘gets it right’ for customers and employees, that investors stand to benefit. This rationale helps to support the case that the company’s purpose and commitment to CR is good for the business.