· Organisational overview and external environment

  • Connectivity of information
  • Strategic focus and future orientation

Key observations:

Veolia explain how the company has evolved the business model due to the changing mindset of how value can be created. Veolia also identify how the business has integrated 'Service', 'Value' and 'Responsbility' to respond effectively to client priorities which include taking decisions whcih will ensure a sustainable future.

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