· Performance

  • The capitals
  • Strategic focus and future orientation

Key observations:

The strategy of American Electric Power is summarized in a message from the Chairman, focusing around three key areas: building infrastructure and technology to give customers choice about how they use energy; supporting strong communities with economic development opportunities; and providing investors sustainable shareholder returns. The Chairman's message then gives a summary of the company's financial, social and environmental performance.

The performance summary section breaks this down further, giving a good overview using an interactive visual with various key performance indicators against a range of elements, which can be aligned to all of the capitals as described in the International <IR> Framework, para. 2.15.

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