· Strategy and resource allocation

  • The capitals
  • Stakeholder relationships
  • Strategic focus and future orientation

Key observations:

Randstad's commitment to shareholders, customers, employees and the environment is the basis for its Vision 2020 plan. This is the organization's strategy for the next five years, concisely captured in a two-page table. The table discusses Randstad's commitments to each stakeholder group, the key trends driving opportunities in those areas and the KPIs being used to measure performance. 

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